Frequently Asked Questions

What types of leads are available, and how can I customize them?

We offer several lead types based on how much information is collected and how qualified the prospect is, along with traffic options for those generating their own leads.

• Phone Interviewed Leads
  Our highest quality leads, pre-qualified through a live phone conversation. These prospects confirm their interest, are ready to be contacted, and have verified they have at least $100 available to get started.
• Surveyed Leads
  More detailed leads where prospects answer additional questions such as income goals, availability, interest level, and budget. These also include open-ended responses that provide insight into the prospect’s motivation.
• Express Leads (formerly Premium Leads)
  Fresh, real-time leads where prospects submit their name, email, and phone number, and express interest in working from home.
• Traffic
  Targeted visitors sent directly to your landing page or funnel. Unlike leads, traffic does not include contact information unless the visitor opts in on your page.

Most packages allow advanced targeting options, such as gender or location, although some targeting selections may affect pricing. Targeting helps ensure you receive leads that best match your business goals.

How are leads delivered, and what should I do if there are issues?

Orders are processed quickly, and most begin to deliver within approximately ~60 minutes for existing customers. New customers and orders needing verification may require phone validation before delivery begins.

Leads are sent via email and are also accessible in your Backoffice under the 'Contacts' section.

Daily delivery amounts may vary based on lead type and your daily cap settings. You can adjust your daily cap at any time from your Back Office.

Be sure to review your account settings and take advantage of the custom delivery settings available to you. You can pause and resume delivery, as well as set your preferred delivery day, time, and daily cap. Contact support if you need assistance or tips on managing your delivery settings.

What qualifies as an invalid lead, and how do replacements work?

In the event that you receive a lead with a disconnected phone number, a wrong telephone number, or from a minor, you can submit it as an Invalid Lead within 7 days of receiving the lead directly through your Backoffice.

• Replacement leads are validated and responded to within 7 business days from the date of submission.
• A lead credit is added to your order quantity when a lead is confirmed as invalid.
• All submissions are reviewed based on our validation criteria.

Our process is designed to help ensure you receive usable leads, so you can focus on converting prospects. You can monitor the status of each of your submitted Invalid Leads in the "Tickets" tab of the Help Desk section of your Backoffice.

All leads are generated through our exclusive network and are 100% opt-in, with IP addresses and timestamps provided for transparency and compliance.

• Approved Tools: All lead types are approved for use with the Aiyva Voice Assistant and SMS messaging features within the Networker Central platform, making it easy to streamline your follow-up and outreach.
• Semi-Exclusive: Leads are semi-exclusive and are never sold more than once to the same business opportunity.
• Compliance: Leads may not be resold, and all communication should follow TCPA guidelines. Automated dialing or texting requires proper consent.

This structure helps ensure transparency while supporting compliant and effective outreach.

How do I get started, and what happens after I place my order? Getting started is easy.

Simply place an order for the leads or traffic package of your choice.

• Once your order is accepted, you’ll receive a confirmation email with your Back Office login details.
• From there, you can view your leads, monitor delivery progress, and begin contacting them.
• If you do not receive the email, click the Login button in the top right corner, then use “Forgot Username or Password” to reset your credentials and access your Back Office. Your order details will be available in the Leads & Traffic section.

Leads are delivered either in real time or in batches, depending on the type purchased, so you can begin outreach as soon as your data is available.

How do I log in, update my account, and control lead delivery?

To access your account, log in with your email and password. If you forget your password, you can reset it from the login page using the forgot username or password link.

• You can update your email, personal details, or billing information anytime in your account settings.
• From your Backoffice, you also have full control over your leads and traffic invoices.
• You can pause or unpause delivery, set daily caps, adjust delivery schedules, and update redirect URLs.

This gives you complete flexibility to manage how and when leads arrive, all in one place. Existing customers should use their Backoffice account login credentials at order checkout, so your order is added to your existing account and appears with your current invoices.

How do subscriptions, payments, and coupon codes work?

Most lead packages offer the Loyalty Rewards Program for recurring subscriptions, and you can join the program at checkout or at any time after with an active order through your Backoffice to earn bonus leads with each renewal (15–25% depending on your subscription length). The longer you stay active, the more bonus leads you receive, rewarding consistency and helping you scale faster.

The bonus structure is as follows:

• 0-3 Months = 15% Bonus
• 3-6 Months = 20% Bonus
• 6+ Months = 25% Bonus

You may update or cancel your subscription at any time, by selecting the appropriate option from within the "My Invoices" area of your Backoffice. Payment information can be updated anytime in your account, and your next billing date is visible in your subscription details. Please note that your credit card statement may show a different company name from the lead store or Backoffice system. If a coupon code is not working as expected, please contact support before you submit the order.

How should I contact my leads, and what are best practices?

Follow up quickly to maximize engagement, ideally within minutes of lead delivery.

• You can contact leads by phone, email, or text, but all outreach must comply with consent rules, including applicable federal and state regulations, and provide opt-out options.
• Using a consistent, courteous approach increases the likelihood of converting leads into active prospects.
• Tools like our Aiyva Voice Assistant can automate calls to new leads generated through Networker Central, but it cannot contact imported or third-party lists.

Can I speak to a company representative directly?

Yes! You can reach our support team via email or phone during business hours (Monday-Friday, 8:00am-4:30pm MST/Arizona). Most inquiries are responded to within one business day. Our team is ready to assist with any questions, issues, or guidance on using your leads effectively.

Call us toll-free at (888) 455-3237 x2, or message us directly from the Contact Us page of this site.